Services overview

Unified Communications

 

  • Enables businesses to connect their employees, partners, and vendors wherever they are, over many devices – wired or wireless.
  • AT&T Connect provides a single portal for integrated IP-based audio, Web and video conferencing.
  • Solutions that provide capabilities to retrieve email, landline, voice mail messages, wireless AT&T voice mail messages and faxes from one convenient place.

 

Voice And Integrated Offers

 

  • Local Voice services offer feature-rich, reliable solutions supporting high-volume calling or more basic, cost-effective local calling.
  • Premier provider of wireline voice services with about 61.6 million access lines in service.
  • Global reach to over 240+ countrie, one of the largest in the industry.
  • Fully integrated solutions across a comprehensive portfolio of services, including options offering a single bill, contract and commitment.

VOIP

 

  • Network and Premises-based solutions allow customers to migrate to VOIP at their own pace.
  • Interoperability agreements with the world’s leading IP-PBX vendors.
  • Rated as one of the strongest performers in a thorough evaluation of enterprise-class Voice over Internet Protocol (VoIP) service providers.

 

VPN And Remote Access

 

  • Network and Premises-based VPN options using MPLS Technology can deliver an integrated VPN solution.
  • Access to more than 65,500 Wi-Fi hot spots in 70 countries.

Wireless – More Bars In More Places

 

  • AT&T’s network covers more than 290 million people and continues to grow.
  • Networks built on GSM – the global standard for wireless communications and most widely adopted wireless technology.
  • Largest digital voice and data network in the U.S.
  • Positioned in the Leaders Quadrant for U.S. Wireless Service Providers.
  • Sells more BlackBerry devices than any other wireless carrier in the world.

 

Access

 

  • Broad array of access options – from local footprint in 22 states to robust backbone network.
  • Broadband DSL – Over 14.2 million lines in service.

 

Contact Center Solutions

 

  • Integrated businesses’ tactical infrastructurs, islands of technology, and disparate applications that interact with and provide service tocustomers regardless of the chosen media.
  • Solutions for the flattening of complex CTI architectures, end-to-end contact interaction management, reporting, and supplier management.
  • Wide Toll-Free portfolio with advanced capabilities that help businesses deliver a great calling experience.
  • Global capabilities allowing for call origination in over 140 countries around the world and call termination in over 20 countries.

 

Consulting And Integration Solutions

 

  • Provides end-to-end, global, vendor neutral solutions that meet customers’ application, performance, and security service needs while taking the complexitiy out of networking.
  • Over 700 dedicated Consultants and Integration Solutions Managers in 16 countries with multilingual staff speaking 16 languages.\
  • Over 400 strategic alliances operation worldwide.

Data/Managed Data

 

  • A range of management options from monitoring and visibility to end-to-end management.
  • AT&T OPT-E-MAN Service – Cisco QoS awarded and Certfied.
  • AT&T data services rank highest in customer service satisfaction among large enterprise business customers.

Hosting And Application Performance Management

 

  • 38 Internet Data Centers located around the world integrated with AT&T’s high-performing global network.
  • Hosts, manages, and supports complex enterprise and eCommerce applications (with whollyowned subsidiary USinterworking, Inc. (USi)).

Security And Business Continuity

 

  • Defense-in-Depth portfolio provides security solutions at different layers from network to application.
  • Monitors an average of 2.0 petabytes of IP traffic on the core netrok each business day for suspicious activity.

 

 

 

 

 

 

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